Privacy Policy for TensaX Innovations Pvt. Ltd
What information do we get and what do we do with it?
As you explore our website and decide to sign up for our services, as part of the process, we collect
personal information such as your name, email address, phone, address, etc…
We also automatically store your computer’s internet protocol (IP) as part of the browsing
process. It basically helps us to learn about your browser and operating system.
Different tabs may give you the option to sign up to receive our newsletters and/or product
updates. Therefore, with your permissions, we may send you emails regarding the same.
What about my consent?
That’s a great question and very important one.
When you share personal information for the purposes of completing a transaction, we imply
that you consent to our collecting that information and to use it for that specific reason only.
In case we ask for your personal information for a secondary reason, like marketing, we will
either:
• Ask you directly to provide your consent, OR
• You will have an opportunity to say no.
So what if I want to withdraw my consent?
If you initially gave us consent and change your mind, you may withdraw your consent for us to
contact you, or discontinue collection, use or disclosure of your information, at anytime by
contacting us at: business@tensax.com or by getting in touch with our support team at +91
9887777187.
Disclosure
We may disclose your personal information if we are required by law to do so or upon breach of
our policies.
Payment
We use Razorpay for processing payments. We/Razorpay do not store your card data on
our/their servers. The data is encrypted through the Payment Card Industry Data Security
Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as
long as is necessary to complete your purchase transaction. After that is complete, your purchase
transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security
Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and
Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store
and its service providers.
Gain more insights into the Razorpay Terms and Conditions on https://razorpay.com
Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your
information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment
transaction processors, have their own privacy policies in respect to the information we are
required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand
the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located
a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that
involves the services of a third-party service provider, then your information may become subject
to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you
are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not
responsible for the privacy practices of other sites and encourage you to read their privacy
statements.
Security
Our team takes reasonable precautions and follow industry best practices to ensure that ir is not
inappropriately accessed, misused, disclosed, altered or destroyed.
Cookies
We do not use cookies on any of our subsidiary websites.
Age of Consent
With your use of this site, you confirm that:
• you are at least the age of majority in your state/province/ country of resident, OR
• you are the age of majority in your state/province/country of residence and you have
given us your consent to allow any of your minor dependents to use this site.
Changes/Modifications to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Any
changes and modifications to this Privacy Policy will take effect immediately upon being shared
to the website.
If there are any material changes to this policy, we will notify you here that it has been updated,
so that you are aware of the changes and the information that is collected, its use, and under which
circumstances we would use and/or disclose it.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about
you, register a complaint, or simply want more information contact our team at
business@tensax.com or get in touch with our team at +91 9887777187.